How do I communicate with my writer?

You and your writer will communicate via the message system on your Project Page. When you leave a message for your writer, he or she will get back to you within 12 hours (though likely much sooner). Support Staff is also available to you via email and chat during business hours.

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Shannon was critical in helping me move my dissertation to the defense stage. Her focus on my project made a crucial difference right when I needed it the most.

— Robert, Austin, TX

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